Intermedia Cloud Communications has entered into a definitive agreement to leverage NEC's unified communications as a service (UCaaS) and contact center as a service (CCaaS) business in North America, along with NEC's partner relationships in Europe. This transaction marks a significant milestone in Intermedia's global expansion, enhancing its brand presence and leadership position in the cloud communications space.
This transition will be seamless for NEC customers and partners, as they are already utilizing NEC-branded versions of Intermedia's unified communications, collaboration, and cloud contact center solutions.
"As NEC's exclusive cloud communications partner, together, we have successfully grown the UNIVERGE BLUE UCaaS and CCaaS business at an accelerated pace around the globe. Intermedia is thrilled to announce this transaction and looks forward to welcoming NEC's UNIVERGE BLUE customers and partners directly to the Intermedia family," said Michael Gold, CEO of Intermedia. "This evolution in our relationship strengthens our position in the cloud communications market and opens significant new opportunities for growth and innovation."
The transaction is expected to close in the United States and Canada at the end of September 2024, with Europe anticipated to follow in the coming weeks.
NEC will continue to manage its UCaaS and CCaaS business, in partnership with Intermedia, in Japan and Australia.
"Since we began working with Intermedia in 2020, they have been an outstanding partner. This transaction will ensure that UNIVERGE BLUE customers continue to receive the high-quality service they expect. Intermedia's commitment to quality and innovation aligns perfectly with our values, which means channel partners and customers are in capable hands," said Chris Jackson, NEC Corporate SVP; President & CEO, NEC America and Europe.
Innovative Product Suite
The collaboration between NEC and Intermedia has resulted in the development and launch of the NEC UNIVERGE BLUE brand, allowing NEC to provide customers and partners with a full suite of cutting-edge cloud communication solutions.
Built entirely on Intermedia's proprietary platform and delivered through its powerful and highly reliable network, these Intermedia branded solutions offer comprehensive unified communications, advanced video conferencing, reliable contact center capabilities, and tools for seamless cloud transition. The products incorporate advanced AI, multi-channel archiving, and real-time analytics to help ensure smarter communication, decision-making, and data security for businesses of all sizes and industries around the globe.
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