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Telekom Malaysia (USA), Inc., under TM Global is a wholly owned subsidiary of Telekom Malaysia Berhad (TM), Malaysia’s largest telecommunication company. TM Global is the global and wholesale arm of Telekom Malaysia Berhad, focusing on domestic and international wholesale business; offering a comprehensive suite of cutting-edge communication services and solutions in connectivity and beyond.

Telecom Review visited with Hafiz Lockman, TM’s Country Director, to get a good feel for TM’s growth and network connectivity.

The telecommunications industry has undergone a significant transformation over the past decade, evolving from connectivity providers to integral architects of today’s digital world. Recognizing this shift, TM, Malaysia’s national telecommunications leader via TM Global, its international wholesale business arm, has strategically broadened its scope to become a frontrunner in digital innovation and advanced connectivity solutions.

With its first office in Washington DC, TM United States (TMUS) provides international telecommunications services originating from and terminating in the U.S. Diversifying into the data business, TMUS expanded closer to the Silicon Valley by establishing its San Francisco office in 2014. This critical move presented TMUS with opportunities to work with cutting-edge technology partners and effectively help hyperscalers and Over-The-Top (OTT) players to rapidly expand their global footprint into the Asia Pacific by leveraging TM Global’s data solutions.

The core of TM Global’s offerings includes advanced connectivity and digital infrastructure solutions, delivered via a network of 35 submarine cable systems spanning over 342,000 kilometers worldwide. This encompasses more than 100 Content Delivery Network (CDN) nodes, 29 International Internet Gateways and 7 data centers located strategically across Asia. Leveraging this expansive network and wealth of experience, TM Global is uniquely positioned to empower businesses in the U.S. to capitalize on the burgeoning market opportunities within the Southeast Asia region.

TM Global’s strategic advantage lies in its diversified portfolio of wholesale communications services, tailored to meet their customers’ needs globally. The company's agility in adapting to diverse markets is underscored by its concerted efforts to stay abreast of the latest technologies and foster strategic partnerships for mutual growth.

Hafiz said, "While our commitment to enhancing connectivity infrastructure remains unwavering, we are driving value for our stakeholders through continuous innovation. We offer essential infrastructure, solutions and support to catalyze digital innovation and drive seamless content distribution throughout Southeast Asia. To broaden our scope to the entertainment and gaming industries, we have expanded our operations to Los Angeles and most recently to Las Vegas, strategically positioning ourselves near these key markets."

“As the strategic gateway into Southeast Asia, TM Global is committed to fostering exceptional customer experiences, maximizing cost efficiency, and driving profitability for our stakeholders, including service providers, content providers, hyperscalers, and OTT players in the U.S. market,” Hafiz explained.

Today, TMUS has become a preferred partner for new global infrastructure projects including subsea cables and data centers, evident by our collaborations with major equipment vendors, cable builders, carriers and U.S. OTTs. This elevates digital access into the lucrative Southeast Asia market and provides seamless connectivity between both regions.