Telefónica Ecuador and Telefónica Móviles del Uruguay have extended their partnership with Netcracker to strengthen the ongoing collaboration, ensure operational stability, and create new business opportunities that will lead to additional revenue streams.
The two operators have deployed Netcracker Digital BSS to optimize B2C and B2B customer management, streamline order processing, manage product lifecycle, ensure accurate and timely billing, and maintain the highest standards of security and regulatory compliance.
Ongoing comprehensive support of the full-stack implementation underscores the confidence and trust that Telefónica has in Netcracker and ensures that the operators’ customers will benefit from exceptional service.
“Netcracker has been a trusted partner for many years, so as we look for new opportunities in technology innovation and business growth, we are pleased to continue on our journey with them,” said Alonso Albán, CIO Hispanoamerica at Telefónica. “With a strong BSS platform and high-quality support services, we look forward to providing unparalleled advanced digital services for our customers.”
“We are delighted to continue our work with Telefónica across geographies to support a wide range of customers and services,” said Fabio Gatto, GM at Netcracker. “We remain dedicated to delivering excellence and driving the future of telecommunications in the Latin American market.”
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