Windstream Wholesale, a leading provider of advanced optical technology solutions, has announced a game-changing network intelligence tool within its iconnect customer portal, empowering users to design their own wavelength routes.
Integrated into the Windstream Wholesale’s iconnect customer portal, the Route Creator tool elevates customer control, granting a clear landscape of accessible wave routes on the Windstream Intelligent Converged Optical Network (ICON). Customers can easily evaluate up to five wavelength route options, enhancing their network management capabilities.
Customers can view information on mileage, latency, and number of network hops aligned to each route option. Additionally, the route tool enables the user to customize the route options by selectively adding route diversity as necessary. The self-service tool also seamlessly integrates into the iconnect customer portal turning the desired design into a quote, making the process faster and more efficient than ever before.
One of the most noteworthy and valuable features for customers is the capability to export available route options to KMZ files. This empowers network planners to download their route designs for operational review and business coordination.
“Windstream Wholesale is dedicated to shaping the future of technology and network intelligence,” said Joe Scattareggia, president of Windstream Wholesale. “Equally important is our commitment to eliminating barriers and service obstacles for our customers. We ensure complete network visibility and expedite connections based on our customers’ needs.”
The Route Creator will be available to Windstream Wholesale customers at the end of January.
